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Welcome to HI-FI Store (audiovibesshop.com), where audiophile-grade equipment meets precision service. These Terms govern your access to and use of our website and services. By placing an order, you agree to be bound by these Terms.

1. Our Commitment to Audio Excellence

HI-FI Store specializes in premium audio equipment including amplifiers, headphones, music streamers, and complete hi-fi systems. We serve discerning audiophiles worldwide (excluding certain Asian and remote regions) who demand both superior sound quality and exceptional service.

2. User Responsibilities

2.1 Account Integrity

When creating an account, you must provide accurate information and maintain the confidentiality of your credentials.

2.2 Legal Compliance

You agree not to use our products for any unlawful purpose or in violation of export/import regulations.

2.3 Product Care

For returns, you are responsible for ensuring products remain in original condition with all packaging and accessories.

3. Products & Services

3.1 Product Descriptions

We meticulously describe all audio components, but minor variations in color or finish may occur. Technical specifications are provided by manufacturers.

3.2 Custom Solutions

In-wall/ceiling speakers and installation packages are bespoke items that cannot be returned unless defective.

3.3 Hygiene Policy

Opened headphones/earphones cannot be returned for hygiene reasons unless proven defective.

4. Ordering & Payment

4.1 Order Process

Orders are binding contracts. We process within 1-2 business days after payment confirmation.

4.2 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. All transactions are securely processed.

4.3 Pricing

Prices are in USD. While rare, we reserve the right to correct pricing errors.

5. Shipping Policy

5.1 Delivery Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (Orders >$50): EMS, 15-25 business days

5.2 International Restrictions

We cannot ship to certain Asian and remote regions due to customs complexities.

5.3 Import Duties

International customers are responsible for any customs fees or import taxes.

6. Returns & Warranties

6.1 Return Window

Returns must be initiated within 15 days of delivery for eligible items.

6.2 Return Process

Contact [email protected] for a Return Merchandise Authorization (RMA).

6.3 Refund Timing

Refunds are issued within 3-5 business days after quality inspection.

6.4 Manufacturer Warranties

Premium audio equipment often includes manufacturer warranties which we facilitate.

7. Intellectual Property

All website content, product designs, and brand elements are protected by copyright and trademark laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

We’re not liable for damage caused by improper use of audio equipment.

8.2 Technical Specifications

While we strive for accuracy, we cannot guarantee all technical claims from manufacturers.

8.3 Force Majeure

We’re not responsible for delays caused by events beyond our control.

9. Policy Updates

We may update these Terms to reflect service enhancements or legal requirements. Continued use constitutes acceptance.

10. Contact Our Audio Specialists

For questions about these Terms or your audiophile needs:

HI-FI Store
2506 Goodwin Avenue
Wenatchee, US 98801
Email: [email protected]

Thank you for choosing HI-FI Store – where every note matters. We’re committed to providing the finest audio experience from purchase to playback.